following a delayed flight out of Detroit because there wasn’t a working PA system( which we were explained to was FAA obligatory). We reloaded on the identical airplane and flew to Dallas over two hrs later. ( the flight attendants needed to stroll the ailes to speak). our flight was to leave at 600am. we at last still left at 1145am. On arriving in Dallas we have been rushed to our upcoming gate for Denver. On arriving in Denver late afternoon, we had no baggage. We ended up informed it would be on among the list of future 3 flights from Dallas.
i necessary to be in chicago within the aforementioned time 10:03pm and so i contacted A different airlines (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight back again. i would like a refund for the entire return flight along with the booked most popular seat of 16F
After i arrived at the airport I asked both for the ticket counter, when we checked our bags, and in the Admirals Club to confirm that we ended up in Business enterprise Class. Both of those situations I was instructed we were in Enterprise. My Boarding Pass showed seats 16A and 16B, as this is just one row guiding Business, I didn't understand until I boarded that we ended up actually in Mentor.
When checking in at IAH, the staff members powering the AA desk had been all chatting and referring to holiday vacation. They appear irritated that we experienced a great number of baggage. The additional do the job was receiving inside their way. This wasn't the way in which I anticipated to start my journey.
just after arrival at airport I used to be knowledgeable that the flights were overbooked and I could reach Dallas another early morning but not to Las Vegas.
I am emailing this remark to you to ensure that AA could possibly better have the capacity to encourage workers being extra courteous when try this points go Completely wrong.Customer service could make this type of variation for people utilizing your service.
We boarded the plane and there were two pleasant gentlemen attendants. They served a single spherical of drinks in a short time and by no means arrived back again around and requested if we wanted anything else to drink.
The worst flight practical experience of my life was getting my relatives of 16 on American Airways. Missing our luggage both of those strategies. We will not be flying American yet again.
Your customer service Associates are a lot less than helpful. Right after trying to go to a scheduled for months instruction seminar our flight was canceled building us unable to attend. The only thing made available from American Airlines had been apologies along with a refund of the flight.
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I can assure you that This can be the worst flight I've had in my full existence. My mom and spouse the two concur. We fly everywhere in the country and they are not new to traveling. Over-all it absolutely was only a horrible practical experience. We knowledgeable racism, incompetence and above labored and irritable personnel.
I wanted to vent my stress Using the baggage circumstance using your airline. Every little thing else was very good, even so the way my baggage was dealt with would make me Imagine twice just before reserving with AA again. I was billed $twenty five Just about every way for a person bag, not staying told my bag may be carried on for no demand. So as to add insult towards the $fifty charged, my bag was ruined on the outside on staying returned to me.
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por targeted traffic aereo y yo pague con hotel y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
I am astonished at the lack of buyer service at American Airways. I was a flight attendant for 30 many years and took good pride within the training I obtained from American. With a latest excursion I viewed a passenger and agent argue about which a person was ruder. There isn't any evident enforcement of grooming rules wherever in the organization.